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Job Description

Product Executive

Salary – TBC

Position– Full Time

Based In – Australia

About Imagine Holidays

Started trading in the UK in 2011, founded by experienced travel entrepreneur and CEO Robin Deller along with co-founder Natalie Maye. Imagine Holidays are experts in creating Cruise and Stay Holidays and are now selling over 50,000 holidays a year with turnover in excess of £140m with industry beating margin and profit metrics.

Our Head Office is in the UK with a team of 135 and we are now trading in Cape Town, South Africa and Australia (Total employees: 250)

In 2015 Dnata Travel, a division of the Emirates Group, took a 51% stake in Imagine Holidays and we have a confident 5-year growth plan.

Job Purpose

Working alongside the Product Manager, Product Pipeline Supervisor, and the Product Support Supervisor to ensure the accurate and timely delivery of all new and existing products to the business.


  • Accurately build and update new and existing products
  • Monitor and update all package elements on a daily basis including cruise, hotels, tours and any other land arrangements – Ensure any variance in the cost is highlighted to the product support manager to resolve any issues
  • Work closely with the Product Support supervisor to ensure stock is in line with the monthly plan and run rate forecast, highlight any changes to the relevant department along with any requests to replenish stock and ensure that this is all updated correctly
  • Update the cabin meta splits on all packages as part of the updating process
  • Support the handover of any new product via the global planner to CSI, flights, contracting, to agree deadlines based on agreements pre made by the product manager or commercial manager
  • Liaising with the Marketing Department to ensure any package amends are actioned
  • Managing package closures and ensure all departments are made aware
  • Organise the Operational meetings to sign off all new packages
  • Understand the global priorities from the Product managers to ensure the delivery of any new products to the business
  • To maintain, monitor and update the global planner to ensure the workflow and communication to all departments is delivered within the agreed deadlines

Skill set required

  • Good communication and organisational skills
  • Attention to detail and a clear focus on high quality and accuracy
  • Excellent Microsoft skills to ensure skydrive and pricing spreadsheet accuracy
  • Confident user on MS Office Word,
  • Able to get on with others and be a team-player
  • Able to understand basic business finance, e.g., gross margin percentages and calculations.
  • Able to work extended hours on occasions when required.
  • Able to work flexible hours regularly as this role overlaps with our UK business. And evenings are needed regularly to discuss/hand over issues.
  • Self-driven, results-oriented with a positive outlook.
  • Reliable, tolerant, and determined.
  • A natural forward planner who critically assesses own performance
  • Experience of working in a fast-paced environment and able to deliver under pressure
  • Ability to multitask and manage multiple priorities

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. But, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.