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Travel Updates

COVID-19 Travel Information

Last Updated: 5.00am 28th January 2022

Travel Aware - Preparing for safe and healthy travel abroad

The Australia Government provide the latest travel advice by country including safety and security, entry requirements, travel warnings and health. For the latest advice please refer to International travel (australia.gov.au)

Current travel health information can be found by visiting International travel and COVID-19 | Australian Government Department of Health a resource set up by the Department of Health. The advice can change on all sites so please check regularly for updates.

Additional entry requirements and restrictions have been introduced due to COVID-19. These differ from country to country and may be subject to change with very little notice.

Please check the Government’s step-by-step Planning to travel during COVID-19: step by step | Smartraveller for the latest information. 

International and domestic cruises have successfully returned sailing with newly introduced safety measures to ensure your cruise is safe. Please be aware that some ports of call may require you to do an organised ‘bubble’ excursion through the cruise line should you wish to disembark, there may also be short notice itinerary changes due to the quickly changing environment around the rules in certain destinations.  

Vaccination and Testing Policies

Vaccination and Testing Policies have been introduced across every cruise line. More information can be found on the cruise line’s direct own web pages, see the links below. There will be additional individual Destinations | Smartraveller advice, and  International travel (australia.gov.au) advice for returning to the Australia to consider. This is required for all cruises travelling internationally, even if you do not take a flight. Most cruise lines also require you to have COVID-19 travel insurance, this will be checked by the cruise line on embarkation.

Most cruise lines now require all crew and guests to be double vaccinated some now also require with a booster at least 14 days prior to sailing. You will also need to consider the vaccination policy for any international countries you are visiting that may also require a booster vaccine for entry. COVID-19 vaccine boosters are required for guests whose second / final dose of an approved/authorised COVID-19 vaccine is older than 6 months (180 days) for some countries, and 9 months (270 days) for others. Please check individual country requirements.

Proof of your double vaccination with booster status will be required for boarding and must be from an approved source.

Use your International COVID-19 Vaccination Certificate to show proof of your COVID-19 vaccinations when you want to travel overseas. The name on the certificate must match your passport.

International COVID-19 Vaccination Certificate as proof of your COVID-19 vaccinations - Seeking medical help - Services Australia

If you’re eligible for Medicare

If you have a current Australian passport, or foreign passport with an Australian visa, you can get an international certificate using either:

If you’re not eligible for Medicare or can’t go online

If you’re not eligible for Medicare or can’t go online, you can get your international certificate after you’ve had a COVID-19 vaccination and it’s been reported to the AIR.

Find out if you’re eligible to enrol in Medicare.

To request your international certificate you need to:

Returning to Australia

Travellers to Australia should complete an Australia Travel Declaration (ATD) at least 72 hours before departure. The ATD contains declarations that are considered to be critical health information. You must be able to provide evidence that you made this declaration before boarding the aircraft. 

If you’re travelling to or transiting through Australia, you need to show evidence of a negative result from a rapid antigen test taken within 24 hours of your flight departure time. Provide this to your airline when you check in. Alternatively, you can provide evidence of a negative PCR test done within 3 days of the flight’s scheduled departure. Travel advice and restrictions related to COVID-19 | healthdirect

State and Territory information

You need to comply with requirements in the state or territory of your arrival, and any other state or territories that you plan to travel to. This includes quarantine and post-arrival testing requirements. Restrictions may change at short notice.

You may be eligible for reduced quarantine requirements when you return to Australia depending on the state or territory to which you are travelling.

If you wish to travel on to another state or territory you may not be allowed to enter or may be subject to a quarantine period.

Most states and territories require you to take a COVID-19 PCR test within 24 hours of arriving in Australia. You should check this, and additional post-arrival testing requirements for the state or territory you arrive in and subsequently travel to. 

International travel (australia.gov.au)

You will receive a travel policy document with your tickets two weeks prior to departure. Be aware that these rules and regulations could change before you travel so please keep up to date with Government advice.

For further details and to sign up to countries travel alerts please follow the government advice on Destinations | Smartraveller. You must ensure you are aware of all mandatory travel requirements before you depart for your holiday. It is each passengers responsibility to check local requirements before travelling as failure to do so may result in being unable to travel.

My holiday has been cancelled

If your holiday has been cancelled by your cruise line, or you are unable to travel due to restrictions either in your home country or the country you’re travelling to, you do not need to contact us, we plan to contact you as soon as possible with more specific information on your options. We are currently assisting passengers travelling in strict date order and therefore we would appreciate your patience during this time.

I'd like to cancel my booking

If your holiday has not been cancelled our standard booking conditions apply. We will continue to monitor local health authorities, the Australian Government, and all relevant governmental advice, and will review all holidays and update passengers if circumstances change. If your holiday is not officially cancelled but you have seen an alternative holiday on our website you would prefer to move to, please call our Concierge Team on (07) 3558 9874 who will be happy to look at the alternative for you. Please be aware cancellation and amendment fees may apply, if your departure falls within the next 90 days in some cases a change may not be possible as all elements of your holiday will be fully confirmed. Please refer to our booking terms and conditions for further information. Imagine Holidays - Terms and Conditions

Should the Government, global or local health authorities advise against travel or impose severe restrictions on movement within a country which directly affects your holiday itinerary, we will be in contact to discuss your options.

We are working closely with ATAS/AFTA adhering to their general travel advice, updates, and guidance to ensure your booking is protected and safe. You can view their advice for customers from their website at COVID-19 Update « ATAS

I've been offered a cruise credit by my cruise line

The policies around Future Cruise Credits can be complicated and differ by cruise line. Our experienced team are actively working with each of our cruise line partners to fully understand the detail behind each cruise line’s terms and conditions so that we can talk through your best options.

If you have been offered a Future Cruise Credit by your cruise line and your holiday has not yet been cancelled, please note that the credit only applies to the cruise provided by the cruise line, it does not apply to the other travel elements of your booking. Imagine Holidays is your tour operator.

Links to Cruise, Tour, and Rail Travel Policies:

JOURNEY BEYOND: Journey Beyond - Australia's leading experiential tourism group

AAT KINGS: Guided Tours in Australia & New Zealand | AAT Kings

MURRAY PRINCESS: Cruise the majestic Murray River in style - Murray Princess

ECO ABRHOLOS: Abrolhos Islands & Kimberley Cruises, Tours and Charters | Eco Abrolhos

CORAL EXPEDITIONS: Coral Expeditions | Australia's Pioneering Cruise Line

CUNARD: Sail with confidence with Cunard

P&O: Cruise with confidence | P&O Cruises (pocruises.com)

P&O AUSTRALIA: Healthy Cruising | P&O Cruises Australia (pocruises.com.au)

NORWEGIAN CRUISE LINE (NCL): Norwegian Cruise Line | Sail Safe | Health & Safety Protocols (ncl.com)

MSC: https://www.msccruises.co.uk/health-and-safety-measures

AZAMARA: Explore Well At Sea | Azamara

STAR CLIPPERS: Star Clippers UK - The UK General Sales Agents - Travel Health Statement

SEABOURN: Star Clippers UK - The UK General Sales Agents - Travel Health Statement

SILVERSEA: Silversea’s Healthy Return to Sailing | Silversea

PRINCESS: Making Travel More Flexible and Less Worrisome - Princess Cruises

ROYAL CARIBBEAN INTERNATIONAL: Getting Ready to Cruise | Healthy & Safe Cruises | Royal Caribbean Cruises

CELEBRITY: COVID-19 Cruise Health & Safety Protocols | Celebrity Cruises

COSTA: Travel health requirements | Costa Cruises

HOLLAND AMERICA: COVID-19 Guest Protocols (hollandamerica.com)

OCEANIA: SailSAFE™ - Oceania Cruises

REGENT SEVEN SEAS: Sail Safe Health and Safety Program | Safe Cruises with Regent Seven Seas Cruises (rssc.com)